Privacy Policy for Shiva Cricket
Effective Date: 19.03.2025
Welcome to Shiva Cricket (“Shiva Cricket,” “we,” “our,” or “us”). Your privacy is important to us, and we are dedicated to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, share, and protect your information when you access our website or mobile app (together referred to as the “Platform”).
By using Shiva Cricket, you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
1. Information We Collect
We collect various types of information to deliver and enhance our services effectively:
a. Personal Details
- Full name
- Email address
- Mobile number
- Date of birth (for age validation)
- Government-issued ID (where necessary)
- Address and geolocation (to comply with jurisdictional requirements)
b. Account & Activity Information
- Username and profile settings
- Device and browser data (IP, OS, model)
- Login times and usage history
- Contest entries and outcomes
- Referral and invite details
c. Financial Data
- UPI ID and bank account info (used solely for payouts)
- Transaction history
Note: We utilize secure third-party payment gateways. Sensitive financial details are never stored directly on our servers.
d. Tracking & Cookies
- Session data
- User preferences
- Analytical tools (e.g., Google Analytics)
2. How Your Data is Used
We process your information to:
- Register and manage your account
- Verify your identity and eligibility
- Facilitate participation in fantasy cricket contests
- Safely handle deposits and withdrawals
- Send alerts, OTPs, and game-related updates
- Detect fraud and enhance platform security
- Recommend personalized contests
- Analyze user behavior and improve the platform
- Comply with legal and regulatory requirements
3. Legal Basis (For GDPR-Compliant Users)
We rely on the following legal grounds to process your data:
- Your explicit consent
- Contractual necessity
- Legal compliance
- Legitimate business interests (e.g., platform improvement, security)
4. Sharing of Information
We do not sell your personal data. We may share your information with:
- Authorized service providers (payments, messaging, analytics)
- Government or legal authorities if required
- Advertising partners only with your permission
All third parties are required by contract to protect your data and use it strictly for agreed purposes.
5. Data Retention
Your personal data is stored for as long as necessary to:
- Maintain your account
- Fulfill legal duties
- Resolve disputes
- Uphold our terms
You may request deletion of your account/data unless laws require us to retain it.
6. Your Rights
Depending on your location, your rights may include:
- Access to your data
- Correction of inaccuracies
- Data deletion
- Withdrawal of consent
- Data portability
- Objection to data processing
To exercise these rights, email us at: [email protected]
7. Use of Cookies
We use cookies to improve your user experience—helping us remember your preferences and analyze platform performance. You may disable cookies in your browser, but this might affect functionality.
8. Children’s Privacy
Shiva Cricket is only for users 18 years or older. We do not intentionally collect data from minors. Accounts identified as underage will be deleted.
9. Data Protection
We employ robust security measures, including:
- Encrypted data transmission
- Secure server infrastructure
- Routine security checks
- Access controls on sensitive data
While we work hard to safeguard your data, no system is entirely immune to breaches. You use our services at your own risk.
10. International Data Transfers
Your data may be processed or stored in countries other than your own. By using our platform, you agree to these international transfers, provided sufficient protections are in place.
11. Legal Notices & Responsible Play
- Minimum Age: Users must be 18+
- State Restrictions: Fantasy sports are not permitted in Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, or Telangana. Users are responsible for adhering to local laws.
- Game of Skill: Shiva Cricket promotes fair, skill-based gameplay for entertainment—not gambling.
If you or someone you know has a gaming issue, visit www.begambleaware.org for support.
12. Policy Updates
We may revise this policy occasionally. If changes are significant, we will notify you via email or within the app. The latest version will always reflect the current “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
Shiva Cricket
Level 2, Meridian Plaza, Road No. 36, Jubilee Hills, Hyderabad – 500033, Telangana, India
📞 +91 99876 54321
📧 [email protected]
🔒 Privacy Team Email: [email protected]